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Can I have more information about sizes?The size selection of our models: EU - child size 98/104 (3-4 years), 110/116 (5-6 years), 122/128 (7-8 years), 134/140 (9-10 years), 146/152 (11-12 years), You will also get all the tables with every purchase.
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How long it takes to process an order?Processing time Please note that delivery times are an estimate only and loss or damage on delivery is not the responsibility of the seller. We try to send all orders as soon as possible. The time it takes to get an item ready for shipping varies from item to item. Estimated shipping times Germany: 1-3 working days North America: 6-14 business days Europe: 3-5 working days If you made a pre-order and chose a print and model that are not available in the store, then the production of the order will take about 10-14 days.
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Do you have gift wrapping and packaging?We do not offer special gift wrapping, If you need holiday packaging for your product, just leave us a message in the section "Contact us" and we'll be sure to deliver your gift. We wrap our goods in tissue paper, tie them with the raffia fiber ribbon and put them in a box with the brand label. We pack small goods such as tote bags and cosmetic bags in bags made of bio-recycled material. We do not use any plastic in our packaging!
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Do you have custom-made products and personalized orders?All currently presented items are reprinted, but in an individual color and a certain size. You can always make a pre-order if you couldn't find the model in the store. We do not make custom-made products, but if you have special color and printing requirements, we will take this into account with the next order. Ordering a repeated model will never be a copy of the previous model as all prints are hand screen printed and each time they are a unique product.
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Is bio-cotton difficult to care for?Care instructions 100% organic cotton shrinks a little when washed, because it is not chemically processed. Therefore, please note further care instructions: ✔️ best wash cold or cold for the first wash. maximum 30 ° C water temperature ✔️ Use a heavy-duty or mild detergent ✔️ Turn inside out before washing ✔️ Wash with similar colors ✔️ Bring into shape while moist ✔️ air dry, or dry at low temperature can be ironed at a moderate temperature. Please be aware of the environmental impact when washing the resources used.
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What are your office hours?We are an the online store, you can not visit us during opening hours, but you can always leave your message on the website under "Contact us", write an email or call us on: Mon-Fri. -from 9:00 to 19:00 and Sat. - from 11:00 to 15:00
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